This example represents Dental Intelligence’s prowess in helping dentists and their teams improve the performance and value of their dental practices. “The cost to acquire new patients is high, and it is also very costly to retain them,” says Weston Lunsford, CEO of Dental Intelligence. He added that, on average, only 40 percent of these patients have their next appointment scheduled. Many new and existing patients also cancel or don’t show up for appointments. Unless another appointment is scheduled immediately, patients may miss out on needed treatment. Practice Intelligence manages the relationship between the patient and the practice with its focus on three main areas—patient care, team collaboration and practice profitability. It equips practices with instant data analysis and enables actionable insights.
One of the most popular features of the Dental Intelligence platform is their Morning Huddle. This tool provides key performance metrics from the previous day as well as insights about the day’s scheduled patients and practice trends. Additionally, Dental Intel’s auto follow-up feature keeps track of the number of unassigned or outstanding follow-ups. It also provides detailed information regarding the number of patients and the estimated value of these treatments.
“We reach out to potential customers through our sales executives, who access the practice’s data and offer them a no-cost practice analysis that enables them to see how they benefit from our platform,” says Lunsford. Dental Intelligence synchronizes with their practice management system to get real-time data and gives detailed statistics on patients accepting treatment options, its estimated value, the number of scheduled appointments and hygiene-related data, as well as many other important insights into the overall performance of the dental practice.
Dental Intelligence’s powerful web-based Practice Intelligence platform converts a dental practice’s data into a crucial part of its performance and profitability
Dental Intelligence provides a cloud-based deployment and integration process, following which each new customer undergoes five scheduled training sessions to ensure full implementation. Lifetime support is also included at no additional cost. Dental Intel’s mobile app is available on both iPhone and Android systems, and simplifies the usage of the platform, while its extensive support network aids in troubleshooting. With its rapid growth rate and the value it provides to its customers, the future appears bright for Dental Intelligence.